Employee Engagement Model

Our Employee Engagement Model shows how to unleash productive energy with inspirational leadership.

A variety of engagement models have emerged over the years, yet many of them broadly define engagement and thereby use measures that do not differ much from the traditional assessments of satisfaction that have existed for decades. These measures focus heavily on attachment issues – intent to stay, pride in the company, overall satisfaction – which can produce misleading results and leave organizations with a false sense of employee engagement.

TNS Employee Insights believes the essence of engagement is productive energy, not attachment, with inspirational leadership at all levels as the key driving force behind unleashing this power from employees. Employees exhibiting productive energy are willing to “go the extra mile” to move the organization forward. They demonstrate behaviors that lead to powerful organizational outcomes such as increased productivity and innovation, greater customer satisfaction, improved work efficiency, higher retention rates, and ultimately, better financial performance.

Our approach includes a full range of engagement drivers

To help you increase engagement, we must understand not only the drivers that are common across organizations and industries (inspirational leadership), but also those factors unique to your business (work environment/cultural attributes). These drivers span the full range of organizational and managerial practices and include topics such as the work itself, interpersonal relationships, growth and development opportunities, communication, rewards and recognition and respect.
By measuring a wide range of attributes, you can identify the most powerful predictors of engagement for your organization and focus your efforts on those actions that will have the quickest and greatest impact.