Action Planning

Action Planning turns employee survey insights into meaningful change.

Conducting an engagement survey is instrumental to better understanding your most valuable resource - your employees.  But simply asking the right questions is not enough. A company must follow through by implementing improvements that directly address the survey results.  Such actions not only show employees they have a voice in the organization, but also lead to better customer service, higher retention rates, improved productivity and increased profits.

TNS Employee Insights helps organizations develop and implement a survey process that maintains momentum through the action planning and follow-up phases. We work closely with you to understand your business strategies and survey goals so the content, communications strategy and reports are designed to address your specific needs. Once survey data has been collected and analyzed, we can assist your managers with action planning by using tools such as report interpretation and meeting guides, best practices and an action planning and tracking website.

Foresight strategies for successful action planning

Our experience in developing world-class survey systems reveals three main strategies that enhance survey effectiveness and turn data into actions that have a significant impact on the business:

1. Use deeper analytics to fully understand the data and target the right improvements. These can include external and internal benchmarks, psychometric analyses, modeling, and driver and linkage analyses.

2. Involve employees in clarifying survey results, prioritizing issues and generating potential solutions.

3. Secure the support of senior leadership in setting the strategic direction, allocating resources and driving accountability throughout the process.

Once opportunities for improvement have been identified, an organization must focus its efforts and resources on those actions that will yield the greatest results. Foresight’s approach to ranking improvements needs aligns with leading motivational theories and promotes greater employee engagement. Learn more about our action planning prioritization model.