Our Model of Employee Engagement Print E-mail


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Lightspeed Research – The Foresight Group has developed a leadership strategy that enables managers to analyze survey results based on three tiers of employee engagement. Our scientifically proven Model of Employee Engagement aligns with the work of motivational experts such as Herzberg, Maslow, and Alderfer. While each of their theories is unique, they have in common a hierarchy of needs — lower order needs must be satisfied before higher order needs can be addressed.

Our engagement strategy reflects the fact that employees’ basic needs must be satisfied before their advanced needs can be properly addressed.
  • Tier One includes items that address basic job needs such as sufficient training, adequate tools and equipment, safe work environment, competent supervisors, and feelings of value and respect.
  • Tier Two addresses employees’ growth and development needs including opportunities for advancement and skill development, recognition for doing good work, and sufficient involvement in organizational decisions.
  • Tier Three includes advanced items that address employees’ organizational commitment needs such as their understanding of the company’s goals and competitive strategies, as well as their level of confidence in senior management.

Research has shown that managers who do a good job of meeting basic needs (70% favorable or higher on items within Tier One) have higher work group productivity, lower turnover and more highly engaged employees. Top managers also have been shown to do a better job of fulfilling Tier Two and Tier Three items.

Foresight’s Engagement Category and Item Reports reclassify survey items into these three tiers. Classifying employee engagement survey results in this manner helps prioritize action planning for maximum organizational effectiveness. If managers find they have lower results than the benchmarks provided, they need to focus their energy on the basics.

Using our model in reports and action planning strategies further enhances survey effectiveness — layering the responsibility and action of leadership at all levels.

View our Employee Engagement Surveys page


Questions? Call us today at +1.847.726.4040 - ext. 267.
 

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